Shipping policy

Last updated: August 4, 2026

This Shipping Policy explains how orders are processed and delivered by EXRIMA.

Delivery Time

Delivery: 5–8 Business Days. This is the total estimated time from the moment your order is placed until it is delivered, including order processing. Delivery times may vary depending on the destination country, customs clearance, carrier operations, weather conditions, or other factors outside our control.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email. Tracking information will be provided whenever available.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or other local charges imposed by the destination country. These charges are the responsibility of the customer.

Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact us at info@exrima.com. We will investigate the shipment with the shipping carrier and keep you informed before determining the appropriate resolution.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. EXRIMA is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.